Last Updated: 10-Nov-2024

Welcome to Nour Maison Café and Brasserie (“we,” “us,” or “our”). By accessing our website, visiting our café, or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

  1. General Terms

1.1 Acceptance of Terms
By using our website, making a reservation, or ordering from us, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree, please refrain from using our services.

1.2 Changes to Terms
We reserve the right to update these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the updated terms.

  1. Reservations and Bookings

2.1 Booking Confirmation
Reservations made online or by phone are subject to availability. You will receive a confirmation once your booking is successful. Please check your confirmation details and inform us of any changes as soon as possible.

2.2 Cancellation Policy
To modify or cancel your reservation, please contact us at least 24 hours in advance. We reserve the right to charge a cancellation fee for no-shows or last-minute cancellations.

  1. Orders and Payments

3.1 Placing Orders
By placing an order through our website or in person, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order if inaccuracies are detected.

3.2 Pricing and Availability
All prices listed on our menu are in [currency] and include applicable taxes. Prices and availability of menu items may change without prior notice. We reserve the right to make adjustments due to market conditions or errors.

3.3 Payment
Payments can be made by cash, credit/debit card, or other accepted payment methods. Online payments are processed securely, and we do not store your payment information.

  1. Gift Cards and Promotions

4.1 Gift Card Terms
Gift cards are non-refundable and cannot be exchanged for cash. They can only be redeemed at Nour Maison Café and Brasserie. Lost or stolen gift cards will not be replaced.

4.2 Promotions
Promotional offers are subject to availability and may not be combined with other discounts or offers. We reserve the right to cancel or modify promotions at any time without notice.

  1. Email Marketing and Communication

5.1 Opt-In Consent
By subscribing to our newsletter or making a purchase, you consent to receive marketing emails from us. You may opt out at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

5.2 Content Accuracy
We strive to provide accurate and up-to-date information in our communications. However, we are not liable for any errors, omissions, or misrepresentations in our email content.

  1. Health, Safety, and Allergies

6.1 Dietary Restrictions
Please inform our staff of any dietary restrictions or allergies when placing your order. We will make every effort to accommodate your needs, but we cannot guarantee a completely allergen-free environment.

6.2 Health and Safety Compliance
We comply with all local health and safety regulations. For the comfort and safety of all guests, we reserve the right to refuse service to anyone displaying inappropriate or disruptive behavior.

  1. Use of Our Website

7.1 Content Ownership
All content on our website, including text, images, and graphics, is the property of Nour Maison Café and Brasserie. Unauthorized use or reproduction of our content is prohibited.

7.2 Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience, and we are not responsible for the content or privacy practices of those sites.

  1. Liability and Disclaimers

8.1 Limitation of Liability
We are not liable for any direct, indirect, or consequential losses resulting from the use of our services, except in cases of gross negligence or intentional misconduct.

8.2 Force Majeure
We are not responsible for any delays or failures in service due to events beyond our control, such as natural disasters, strikes, or supply chain disruptions.

  1. Privacy Policy

Our Privacy Policy, available on our website, outlines how we collect, use, and protect your personal information. By using our services, you agree to our Privacy Policy.

  1. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Milton Keynes Council. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Milton Keynes.

  1. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Nour Maison Café and Brasserie
149 Grafton Gate, Milton Keynes, MK9 1AE
info@nourmaison.co.uk

Thank you for choosing Nour Maison Café and Brasserie. We look forward to serving you!